Faq

Questions before and after purchase

Where do I find the details for the item shown in a collection?

Open the individual product page for the selected item. Check the option, quantity and current product information there before adding it to your basket.

Where can I check delivery and returns?

The shipping page lists the store’s current delivery settings. The return policy explains how to contact the store and which return terms apply.

How do I ask about my order?

Send the product link and the detail you would like to understand. If you have already ordered, include your order reference so the store can locate your purchase.

Visit Contact, Shipping & delivery or Returns & refunds for more information about BnB Tobacco.

For product or order questions, email support [at] bnbtobaccoecg.com.